Top notch, David is awesome. Repaired our old water heater, and we ended up purchasing a new one from them recently. Very quick and responsive, highest quality, have taken great care of us. Super lucky to have found a great water heater company to work with, thanks David!!
Paul Norberg
★★★★★
First Class water heater lives up to its name. It was super easy to schedule. They were fast. The support staff was friendly and followed up. The plumber Garson was amazing. He took care of things quickly, and professionally showed me where the treeroots were in my pipe. And give me some options could not be happier with them. Thank you.
Rebecca Smith
★★★★★
Had an amazing experience with First Class Water Heaters and our tech Trey! Trey was on time both times when he came to the property. He was very quick, efficient, and knowledgeable about the work and was extremely pleasant and respectful. If we need anymore help with anything plumbing we will definitely call First Class Water Heaters and request Trey!
Candace McEnery
★★★★★
This company is topnotch. They are responsive and their communication is on spot. The equipment and services they provide are top quality also. We will use them again here at the Concord Plaza Hotel.
Jim Chamberlain
★★★★★
If your in need of repairs to your hot water heater, I highly recommend Charles Yocum from First Class Water Heaters. He did an awesome job on mine. Great customer service, knowledgeable and professional. You won't be disappointed!!!
shelby raney
★★★★★
Nice friendly staff, great service! Will definitely recommend them to any friends or family
Ryan Blanchard
★★★★★
Good work and came back later in the evening so we would not go without hot water.
Greg Carleton
★★★★★
Nice team! Great service.
paula lausa
★★★★★
Great company and workers. The owner came out to walk the property of my senior citizen client. He did a few minor repairs for him and then sent the plumber to come and do other plumbing repairs. They rebuilt an old toilet then came back the following week and fixed a leaking toilet. Eli the plumber is great worker who explains everything to you with a smile. Quality customer service. Thank you
Grace Gordon
★★★★★
Just had Eli and Luis install a new water heater. They are most efficient and professional team I've ever dealt with around water heaters. They came within the predicted schedule window, assessed the state of the old water heater and installed a new one in about 1.5 hrs. Also ha e me recommendations on other things to be aware of in the house based upon the type of build up they saw in the lines.
Damon Tighe
★★★★★
First Class Water Heaters is first class. From the very nice young lady at the office to Carlos who came and replaced my water heater. Carlos was very professional, friendly and very clean doing his work. He was so very knowledgeable on water heaters.
Pam Van Wier
★★★★★
My warranty company assigned me to First Class Water Heaters and I was very pleased with the service. The technician was friendly and knowledgeable both times he came out. He worked quickly and got the job done. Overall very happy!
Katrina Elswick
★★★★★
Very pleased w/the service that Charles did. He was very knowledgeable and professional. He did a great job unclogging our kitchen sink & cleaning up.
Goldie Blahut
★★★★★
If there was 10 stars I would give them a 10! Jayme Perez from First Class came out after another water heater company broke my water after trying to fix it and wanted to charge me for codes that I didn't need. Jayme was efficient and only took an hour when the other yahoo took 2 hours and couldn't. I would totally recommend First Class Water Heater to anyone who needs great service. Thank you Jayme Perez for great service!
Sharleen Milland
★★★★★
I just had my Water Heater replaced by Trejon. Excellent Work! Great Customer Service and Overall Experience. He was very patient and answered all my questions and shared some knowledge on future maintenance to keep my water heater running longer. I would definitely recommend First Class Water Heaters for Hot Water Heater Replacement and other Plumbing work!
Edgar Mabson
★★★★★
I called first class water heaters to replace my 93 year old moms Water heater. She gets anxious about spending her money or getting overcharged. David went and gave her a reasonable quote and the work was done shortly thereafter. She was so happy feeling that she got a great price and great service. I felt so comfortable having the guys in her home.
Pamela Thatcher
★★★★★
Our experience was just what we had hoped. The technician was on time, installed the new water heater, and removed the old one. He also showed us how to maintain the new water heater and was really patient with our questions. We recommend First Class Water Heaters.
Chris
★★★★★
Wanted to give Jayme Perez a huge SHOUT OUT for going ABOVE and BEYOND in helping us fix our water heater problem. Not only he adjusted his work schedule for us, he fixed the problem like a pro coz he's a PRO!
Mell Ortiz
★★★★★
I was very impressed, fast and competent service, and a nice guy, too. Thorough job, beautiful work, and moved my junk that was in the way without complaining. I definitely recommend and would use the company again. Thank you Gerson!
Bonnie Cressler
★★★★★
I'm a couple weeks late from posting this, but Pablo came in a very quick manner. The job he did was outstanding and detailed. Use this company when you need a water heater installed. Ask for Pablo!!!
Scott Gibson
★★★★★
Have used First Class for years to service my tankless water heater. Always professional, reasonable prices and on time.
Iris Shiver
★★★★★
They were there on time when they said they would be and performed their duties quick I had no issues would definitely recommend to a friend
Carols Del Puerto
★★★★★
If you ever have a problem with your water heater, call them. My experience with them has been nothing short of excellent. Their tech Jamie knows what he's talking about. Very knowledgeable and professional. He came, diagnosed and fixed the problem within minutes. I highly recommend this company.
Raulie O.
★★★★★
We went through 4 different companies before deciding to have our water heater upgrade work done by David at First Class Water Heaters. The work was carried out quickly and smoothly. When we later had some unrelated issues, they came back during the weekend without complaint or additional fees and it was a great experience overall. We will definitely be return customers.
Brad I.
★★★★★
Thank you Dave! A combat veteran was in dire need of a water heater. It had started to leak and they did not realize it till the next morning not knowing they had no hot water. They called First Class and Dave was out there that morning. He accessed the situation and told them their 16yr old water heater needs to be replaced. He gave them a great price with a veteran discount and had a new one installed same day. I want to thank Dave and everyone from First Class Waters for their help and getting my fellow veteran with hot water again! HOOAH!
Carlos G.
★★★★★
Jamie came out and did an outstanding job on a tankless water heater install and re-plumming of the home water softener with UV light. He came back the following day just to get it setup to my exacy specs...
TJ N.
★★★★★
First Class Water Heaters was the company assigned to me through my Home Warranty. Jayme and John were the technicians that showed up. They quickly assessed my water heater and worked with my home warranty company to see what was covered. They were incredibly friendly, professional and timely. From start to finish they replaced my entire water heater system in an hour or so. They made this process super easy and stress free. I would recommend them again!
Mike Y.
★★★★★
Thank you to Jayme and his son John for helping replace and install a new Bradford-White water heater. Our water heater broke completely and needed replacing First Class Water Heaters provided a timely response and replacement. They worked through my American Home Shield insurance and everything was a breeze. Jayme and John came in and installed the new water heater. Both were professional, kind and was a joy to work with. I recommend them highly.
Dennis R.
★★★★★
Had an amazing experience with First Class Water Heaters and our tech Trey! Trey was on time both times when he came to the property. He was very quick, efficient, and knowledgeable about the work and was extremely pleasant and respectful. If we need anymore help with anything plumbing we will definitely call First Class Water Heaters and request Trey!
Candice M.
★★★★★
We had our water heater replaced and our pressure release valve and Jaimie was a true professional and did the work efficiently. I am so happy. I would highly recommend this company.Thank you!